Privacy Policy

We collect personal information from visitors to our website in the following ways:

• Information You Provide:
  When you contact us through our website, request a quote, or schedule a service, we may collect information such as your name, phone number, email address, address, and details related to your plumbing needs.
• Automatically Collected Information:
  We use cookies and similar technologies to collect information about your browsing activity, such as IP address, browser type, and pages visited on our website. This helps us improve your experience and understand how our website is used.
• Payment Information:
  If you make a payment through our website for services, we may collect payment details, which are processed securely through third-party payment gateways.

We may use the personal information we collect for the following purposes:

• To provide plumbing services and respond to your inquiries
• To process payments and manage transactions
• To improve and personalize your experience on our website
• To send marketing communications about our services (with your consent)
• To comply with legal obligations and protect our rights

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:

• Third-Party Service Providers:
  We may share your information with companies that help us process payments, send marketing emails, or perform other services on our behalf. These third parties are obligated to use your information only for the services they provide to us.
• Legal Compliance:
  If required by law, we may disclose your personal information to authorities to comply with legal obligations or in response to legal requests.
• Areema Group Ltd:
  As part of Areema Group Ltd, your data may be shared with other businesses under the group for internal administrative purposes, such as accounting or customer service.

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, alteration, or disclosure. We use secure encryption protocols to protect sensitive data and ensure our website is safe for online transactions. However, please note that no method of data transmission or storage is completely secure.

As a user, you have the following rights regarding your personal information:

• Access and Correction:
  You have the right to access the personal information we hold about you and request corrections if necessary.
• Opt-Out of Marketing:
  You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Delete Your Data:
  You can request the deletion of your personal data where applicable by contacting us.
• Data Portability:
  You can request a copy of your personal information in a structured format for your use.

To exercise any of these rights, please contact us at the details provided below.

Our website uses cookies and similar technologies to collect information about how users interact with our website. These technologies allow us to enhance your experience by remembering your preferences, analyzing site traffic, and personalising content.

You can control the use of cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately, and we will take steps to delete such data.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Pipe Fix Pro
Part of Areema Group Ltd

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. 

Thank you for trusting Pipe Fix Pro, part of Areema Group Ltd, with your plumbing needs.